Terms of Sale and Website Use

Scope and product information

This shop offers pour-over drippers and paper filters in US dollars. It does not sell coffee beans, provide roasting services or arrange café reservations through this website. Review the product’s construction, material, measured dimensions, included quantity, variant and exclusions before requesting an order. Our internal SKU identifies the shop item; it is not a manufacturer part number or a certification.

Photographs illustrate a physical form, not every dimension or a universal fit. A filter with a familiar size label can still have the wrong base, seam or wall shape. The trapezoid and square-sheet papers do not have matching drippers in this range. No unlisted coffee, kettle, scale, mug, server or filter pack is included with a dripper.

Request, review and acceptance

Checkout sends a request for the items and delivery details shown. Submission is not an onsite charge, stock reservation or dispatch confirmation. We aim to review it within 2 business days. If a price, quantity, delivery address or availability needs correction, we explain the proposed change before asking you to pay; you may decline it without a store fee.

Written confirmation states the agreed selection, delivery charge and payment instructions. The order is accepted when we explicitly confirm it in writing and acknowledge the agreed payment. Do not send money to unverified details. We will not silently substitute a different construction or paper format. A confirmation remains open for 7 calendar days from issue unless another period is agreed in writing; contact us before paying after expiry.

Price, tax and delivery

Displayed merchandise prices and the stated shipping charge include applicable sales tax; no additional sales-tax amount is added. Standard shipping is $5.95 below a $60 merchandise total after discounts and free at or above that threshold. Merchandise, delivery and the total should be clear before payment. Your own bank may charge a transfer fee; the shop adds no payment surcharge.

Delivery is to eligible street addresses in the contiguous 48 states and Washington, DC only. Handling is 1–2 business days and transit is 2–5, for an estimated 3–7 after payment verification and a deliverable address are confirmed. There is no assembly period. Payment verification can take up to 2 business days separately. Weekends and US federal holidays do not count as business days.

Changes, cancellations and supply problems

Ask promptly if you need to change an address, quantity or item. A cancellation confirmed before dispatch has no store cancellation fee. If payment has been received, we issue the cancellation refund within 5 business days; your bank may need 3–10 more business days to post it. After dispatch, a reroute is not guaranteed and the return procedure applies where appropriate.

If an item cannot be supplied, we explain the options without assuming acceptance of a substitute or indefinite delay. If you decline an alternative after payment, we issue the unavailable item’s refund within 5 business days, including the original standard shipping charge if the entire order is cancelled. We will seek your agreement to a revised dispatch expectation or offer cancellation when a known delay affects the order; applicable legal remedies remain available.

Use, returns and lawful remedies

Keep the brewing setup stable and follow the material-care and hot-water precautions. Do not use cracked glass, chipped ceramic, damaged supports or papers forced into an incompatible seat. Our setup guide offers starting measurements, not a promised flavor, brewing time or safety certification. Do not interfere with the website, submit fraudulent requests or attempt to access another person’s order.

The voluntary change-of-mind return window is 30 calendar days beginning the day after delivery. Drippers must be unused and complete; paper packs must be unopened. A fault, misdescription or store error is reviewed separately, and those voluntary conditions do not remove rights required by applicable law. We do not impose mandatory arbitration, a shortened statutory complaint period or a waiver of lawful consumer remedies through these terms.

Contact, complaints and updates

Use the contact details below with your reference and the resolution you want. Official consumer complaint routes include the Colorado Attorney General at https://coag.gov/file-complaint/ and the FTC fraud reporting site at https://reportfraud.ftc.gov/. They do not replace our responsibility to review a store problem. Updated terms govern later requests rather than silently changing an already accepted order. Keep the written confirmation for your own records.