Payment Policy

What happens at checkout

Checkout records the products, quantities and contact and delivery details you send for review. It does not process a card, debit your bank or create an automatic shipment. We aim to contact you within 2 business days to confirm availability, address and the total. Use your reference for questions rather than submitting the same selection repeatedly.

An on-screen thank-you acknowledges receipt of the request. Payment arrangements and written acceptance are separate steps. If a product or address cannot be confirmed, we explain the issue before asking for funds. Do not pay based only on a cart screenshot or an unverified message claiming to be a payment demand.

Confirmed total and payment method

Bank transfer after written confirmation is the offered payment arrangement. We do not offer onsite card processing, a payment wallet, buy-now-pay-later credit or cash collection through this website. The confirmation identifies the items, any agreed discount, standard shipping and total in US dollars. Prices and shipping include applicable sales tax; no separate sales-tax charge is added.

Standard shipping is $5.95 below a $60 merchandise total after discounts and free at or above $60. The shop adds no payment surcharge. Your own bank may charge a transfer fee under its terms; ask it about that fee before sending money. No bank account number or payment credential is published as a general instruction on the site.

Instructions, expiry and verification

Use only the bank-transfer details supplied with a verified written confirmation. Quote the order reference so the payment can be matched correctly. A confirmation is valid for 7 calendar days from issue unless another period is agreed in writing. If it expires, contact us before transferring so the selection and total can be checked again. An unpaid request does not reserve stock indefinitely.

Payment verification may take up to 2 business days after funds reach the receiving account with a recognizable reference. A transfer receipt or screenshot is useful context but does not itself confirm cleared funds. Handling begins only after payment is verified and a deliverable address is confirmed; the delivery estimate then starts. If an amount or reference cannot be matched, we contact you rather than silently treating the order as dispatched.

Avoiding payment mistakes and impersonation

Never send online-banking passwords, one-time security codes, card numbers or remote-access permissions. If instructions unexpectedly change, stop and verify them using the email or phone published in the contact block below, not only a link inside the suspicious message. We do not require payment to release a privacy response or a voluntary review.

If you think you paid the wrong recipient, tell your bank promptly and contact us with the order reference and a concise description. Do not send full account-access details as proof. We can review what relates to our request but cannot promise recovery of money sent to an unrelated recipient or override your bank’s procedures.

Refunds, cancellations and overpayments

A cancellation confirmed before dispatch has no store cancellation fee. A paid cancellation or an unsuppliable item with no accepted alternative is refunded within 5 business days of confirmation; the bank may take another 3–10 business days to post it. For returned goods, the separate return policy sets a 5-business-day issuance deadline from receipt, including inspection within that period.

Tell us if you sent a duplicate or excess transfer. We verify the matching transaction and return confirmed excess funds to the original payment source within 5 business days after verification, with 3–10 more business days for bank posting. We do not apply it to another purchase without agreement or redirect it to an unrelated third-party account.

Records and help

Retain your confirmation, reference and bank record. Payment and refund records are retained with transaction records for 7 years; an unpaid closed request is retained up to 12 months. Please contact us for a total or transfer query before paying again. These arrangements do not remove remedies or bank protections that applicable law provides, and they are not a claim of a certified payment integration.